Refund policy

Refund Policy - ToolzillaPro

Refund Policy

At ToolzillaPro, we value transparency and customer satisfaction. As our platform mainly deals with digital tools and services, our refund policy is governed accordingly.

🔹 Eligibility for Refund:

  • Digital tools once accessed are non-refundable due to their consumable nature.
  • Refunds are considered only when a payment is processed but service is not delivered.
  • Subscription-based purchases may be refunded if cancellation is requested within 24 hours.

🔹 Refund Process:

  • Contact us at support@toolzillapro.shop with your payment details and concern.
  • We will verify your request and respond within 3-5 business days.
  • If eligible, refund will be initiated to the original payment method within 7 working days.

🔹 Important Notes:

  • We reserve the right to deny refund requests if misuse or fraud is suspected.
  • Promotional or free credits are non-refundable.
  • By making a purchase, you agree to the terms outlined in this policy.

We always strive to provide excellent service and fair policies. For any support or questions regarding refunds, our customer support team is always ready to help.

— Team ToolzillaPro