privacy policy

Privacy Policy

At ToolZilla Pro, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains, in a clear and transparent way, how our website operates, what information may be collected, how it is used, and how it is protected. By using our website, you agree to the practices described in this policy.

Who We Are

ToolZilla Pro is an India-based multi-vendor digital marketplace managed and operated from Gwalior, Madhya Pradesh, India. Our platform allows vendors to list and sell digital products, tools, and services, while enabling users to browse, access, and purchase those offerings in a secure environment.

Scope of This Privacy Policy

This Privacy Policy applies to all visitors, users, customers, and vendors who access or use our website. It covers all interactions made through our website, including browsing, registration, purchases, vendor onboarding, and support communications.

Information We Collect

We may collect certain information to ensure smooth operation of our platform, improve user experience, and maintain platform security.

Information You Provide Directly

  • Name, username, or business name
  • Account registration details
  • Vendor profile and store-related information
  • Messages or inquiries submitted through our contact forms

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Pages visited and usage patterns
  • Cookies and similar tracking technologies

Vendor and Seller Information

Vendors using ToolZilla Pro are responsible for the accuracy and legality of the information they provide. Vendor data is used strictly for marketplace operations, compliance, communication, and transaction-related purposes. Vendors are expected to handle customer data responsibly and in accordance with applicable laws.

How We Use Your Information

Vendors using ToolZilla Pro are responsible for the accuracy and legality of the information they provide. Vendor data is used strictly for marketplace operations, compliance, communication, and transaction-related purposes. Vendors are expected to handle customer data responsibly and in accordance with applicable laws.

How We Use Your Information

  • To operate and maintain the marketplace
  • To manage user and vendor accounts
  • To improve website performance and functionality
  • To provide customer support and resolve issues
  • To ensure platform security and prevent misuse

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and understand user preferences. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Services

We may use trusted third-party tools and services for analytics, performance monitoring, advertising, or payment processing. These services operate under their own privacy policies, and ToolZilla Pro is not responsible for their independent practices.

Payments and Transactions

Payment-related transactions are handled through secure third-party payment gateways. ToolZilla Pro does not store sensitive payment details such as card numbers or banking credentials.

Data Sharing and Disclosure

We do not sell or rent personal information. Data may be shared only when required to operate the platform, comply with legal obligations, enforce policies, or protect the rights and safety of the platform, vendors, users, and management team.

Data Security

We take reasonable technical and organizational measures to protect user information. However, no online system can be guaranteed to be completely secure.

Data Retention

Information is retained only as long as necessary for operational, legal, or compliance purposes. Certain data may be retained even after account closure where legally required.

User Responsibilities

Users and vendors are responsible for maintaining the confidentiality of their account credentials. ToolZilla Pro is not responsible for losses caused by user negligence.

Children’s Privacy

This website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

Legal Compliance

This Privacy Policy is governed by the laws of India. Any disputes shall fall under Indian jurisdiction.

Changes to This Privacy Policy

We may update this policy from time to time. Continued use of the website after updates means acceptance of the revised policy.

Contact Us

For privacy-related questions or concerns, please contact us through our official contact page

https://toolzillapro.shop/contact-us

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